Expressions of interest - Liquor Store Assistant
The Lord Howe Island Board is seeking expressions of interest from suitably qualified persons who would like to be considered for casual or temporary work opportunities as they may arise.
Primary purpose of the role
To assist the Liquor Sales Manager in the daily operation of the Liquor Store and provide friendly and responsive customer service.
Key accountabilities
- Provide friendly and attentive service to customers and account holders.
- Ensure accuracy of sales through correct product computer coding and prices.
- Daily reconciliation of Cash Sales and Account Sales with computer generated Sales Reports.
- Accurate data entry of stock received into Liquor Store inventory.
- Assist in month-end stock-takes ensuring accuracy of physical count.
Key challenges
- Providing outstanding customer service at all times.
- Manually loading and unloading boxes up to 20kg.
To apply
Applicants must submit:
1. A covering letter (maximum two pages) which:
a. Summarises relevant skills, qualifications and experience;
b. Copy of current Responsible Service of Alcohol certification.
c. Addresses essential requirements (listed in the role description) and includes a short statement in response to the targeted questions (listed below);
d. Provide contact details for two referees.
2. A current resume/curriculum vitae (CV)
3. Contact details for two referees
Targeted Questions:
1. Tell us about a time that you provided excellent customer service in a retail environment.
2. What are the key functions of a small retail alcohol provider?
Applications are to be submitted by email to the Lord Howe Island Board Administration Office: [email protected].
Role | Liquor Store Assistant | ||
Agency Name | NSW Planning and Environment | ||
Group/Division | Lord Howe Island Board | ||
Classification Level | Lord Howe Island Officer Grade 2 | ||
Employment Status | Temporary / Casual | ||
Salary Start | $63,435 pro rata. | ||
Salary End | $66,840 pro rata. | ||
Salary Notes | Salary package includes base salary and employer contributions to superannuation. Leave loading is not payable. Progression criteria apply to movement within the salary scale. Casual loading applies as appropriate. | ||
Role Description | To assist the Liquor Sales Manager in the daily operation of the Liquor Store and provide friendly and responsive customer service. | ||
Essential Requirements | 1. Responsible Service of Alcohol certification | ||
Targeted Questions | 1. Briefly outline customer service experience in a retail environment. 2. What are the key functions of a small retail alcohol provider? | ||
Focus Capabilities – refer to Role Description for further details. The NSW Public Sector Capability Framework applies to all NSW public sector employees. The Capability Framework is available at www.psc.nsw.gov.au/capabilityframework | CAPABILITY GROUP | CAPABILITY | LEVEL |
Personal Attributes | Act with Integrity | Intermediate | |
Relationships | Communicate Effectively | Intermediate | |
Relationships | Commit to Customer Service | Adept | |
Results | Demonstrate Accountability | Intermediate | |
Business Enablers | Technology | Intermediate | |
People Management | |||
Number of reports | 0 | ||
Position reports to | Liquor Store Manager | ||
Applications | Applications are to be submitted by email to the Lord Howe Island Board Administration Office: [email protected] | ||
Enquiries | Michelle Giles (02) 6563 2066 Extension 17 [email protected] | ||
Closing Date | 29 September 2023 | ||
All appointments to positions within the Board are based on merit in accordance with the Government Sector Employment Act 2013 and subsidiary legislation. The selection for this temporary / casual employment will be based on a suitability assessment process.
For more information on the position, read the full Role Description: